Commas
By definition, a CSV file uses commas to begin a new cell. In other words, when Data Import sees an unescaped comma, it assumes you are starting a new column entry.
You can escape this restriction, for example to enter the number 1,245 which would usually format into two fields, by using quotation marks. “1,245” will enter as the value all in one field.
Special Symbols
We currently do not process special symbols such as “á” or “É”. You will need to remove these symbols from contact entries to upload to the Sixley system.
Invalid File Type
We can currently only accept files with a .csv designation. If your file is saved as .xlsx, or any other spreadsheet format, you will need to export it as a ‘Comma-Separated Values’ file prior to uploading.